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Accredited Financial Education Provider

Privacy Policy

Last updated: February 2025

At pleravonixa, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our cash flow budgeting services. We're based in Canberra and operate under Australian privacy laws—which give you strong rights over your data.

Information We Collect

When you use pleravonixa, we collect different types of information depending on how you interact with our services. Some of this you give us directly, while other bits we gather as you use our platform.

Personal Information You Provide

This includes things you share when setting up an account or using our budgeting tools:

  • Your name, email address, and phone number when you register
  • Financial information like income figures, expense categories, and budget goals
  • Payment details if you're using premium features
  • Any messages or feedback you send through our contact forms

Information Collected Automatically

As you use pleravonixa, we automatically gather some technical data that helps us improve the service:

  • Device information—what type of phone or computer you're using
  • Browser type and version
  • IP address and general location data
  • How you navigate through our site and which features you use most
  • Cookies and similar tracking technologies (more on this below)

How We Use Your Information

We're not in the business of selling your data. Everything we collect serves a specific purpose related to running and improving our budgeting service.

Purpose Details
Service Delivery Processing your budgets, tracking expenses, and providing personalized financial insights
Account Management Creating and maintaining your account, handling payments, and customer support
Communication Sending important updates, responding to inquiries, and occasional service announcements
Improvement Analyzing usage patterns to make pleravonixa more helpful and user-friendly
Security Preventing fraud, protecting accounts, and maintaining platform security

Legal Basis for Processing

Under Australian privacy law, we need a lawful reason to process your personal information. Here's what applies to pleravonixa:

Contract Performance: Most of what we do is necessary to provide the budgeting service you've signed up for. Can't really help you manage cash flow without processing your financial data.

Legitimate Interests: We have a genuine business interest in improving our service and preventing misuse—but only when this doesn't override your privacy rights.

Legal Obligations: Sometimes Australian law requires us to keep certain records or share information with regulators.

Consent: For anything optional (like marketing emails), we'll ask your permission first and you can withdraw it anytime.

Sharing Your Information

We don't sell your personal information to anyone. Period. But we do share data with specific third parties who help us run pleravonixa:

Service Providers

These are companies that handle specific tasks for us—cloud hosting, payment processing, email delivery. They only get the data they need to do their job, and they're contractually bound to protect it.

Legal Requirements

If Australian law enforcement or a court order requires it, we'll share information. We'll notify you when legally permitted to do so.

Business Transfers

If pleravonixa is ever acquired or merged with another company, your data would transfer as part of that transaction. You'd be notified well in advance.

Important: We never share your specific financial details with advertisers or marketing companies. Any analytics we share is aggregated and anonymized.

Your Privacy Rights

Australian privacy law gives you significant control over your personal information. Here's what you can do:

Access Your Data

Request a copy of all personal information we hold about you. We'll provide it within 30 days.

Correct Information

If something's wrong or outdated, you can update it yourself or ask us to fix it.

Delete Your Account

Want to leave? You can delete your account and we'll remove your personal data (except what we legally must keep).

Restrict Processing

You can limit how we use your information in certain situations while keeping your account active.

Data Portability

Take your data with you—we'll provide it in a common format you can use elsewhere.

Opt Out

Unsubscribe from marketing emails or turn off non-essential cookies anytime.

To exercise these rights, just email us at contact@pleravonixa.com with your request. We'll verify your identity and respond promptly.

Data Security

Financial information requires serious protection. Here's how we keep your data secure:

  • Industry-standard encryption for all data transmission (TLS 1.3)
  • Encrypted storage of sensitive financial information at rest
  • Regular security audits and vulnerability testing
  • Strict access controls—only authorized staff can view personal data
  • Multi-factor authentication options for your account
  • Automatic logout after periods of inactivity

While we take security seriously, no system is completely bulletproof. If there's ever a data breach that affects you, we'll notify you within 72 hours as required by Australian law.

Data Retention

We don't keep your information longer than necessary. Here's our general approach:

Active Accounts: We keep your data as long as your account is active and you're using pleravonixa.

Closed Accounts: After you delete your account, we'll remove most personal information within 90 days. Some financial records might be kept longer for tax and legal compliance—usually up to seven years as required by Australian law.

Backup Systems: Deleted data might persist in backup systems for up to 60 additional days before being permanently removed.

Cookies and Tracking

pleravonixa uses cookies—small text files stored on your device—to make the service work properly and improve your experience.

Essential Cookies

These are necessary for basic functionality. They remember your login status and preferences. You can't turn these off without breaking the service.

Analytics Cookies

These help us understand how people use pleravonixa so we can make it better. They're anonymized and you can opt out through your browser settings.

Your Cookie Choices

Most browsers let you control cookies through their settings. Just know that blocking all cookies will affect how pleravonixa works. You can find detailed instructions for your specific browser online.

Third-Party Links

Sometimes our service links to external websites or services. Once you click through, you're subject to their privacy policies—not ours. We can't control how third parties handle your information, so read their policies before sharing anything sensitive.

Children's Privacy

pleravonixa isn't designed for anyone under 18. We don't knowingly collect information from kids. If we discover we've accidentally gathered data from a minor, we'll delete it immediately. Parents who believe their child has shared information with us should contact us right away.

International Data Transfers

Your data is primarily stored on servers in Australia. Some service providers we work with might process data overseas—but only in countries with adequate privacy protections. Any international transfers comply with Australian privacy law requirements.

Changes to This Policy

We update this privacy policy occasionally as our service evolves or laws change. When we make significant changes, we'll notify you via email or a prominent notice in your account. The "last updated" date at the top shows when the most recent changes went live.

Continuing to use pleravonixa after changes take effect means you accept the updated policy.

Australian Privacy Principles

pleravonixa complies with the thirteen Australian Privacy Principles contained in the Privacy Act 1988. These principles govern how we collect, use, store, and disclose personal information, as well as how you can access and correct your information.

If you have concerns about how we handle your data, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Questions About Privacy?

If something in this policy isn't clear, or you want to exercise your privacy rights, reach out to us:

Email: contact@pleravonixa.com
Phone: +61 432 335 790
Mail: pleravonixa Privacy Officer
Canberra Centre
260-262 Alinga St
Canberra ACT 2600
Australia

We'll respond to privacy inquiries within 30 days. For urgent matters, calling is usually fastest.